BPO
Hand us the routine, people-heavy work — customer service, sales support, back office — and get it done at higher quality for less than running it in-house.
Explore BPOLeads · Hot transfers · BPO
The smartest way to engage and convert your customers.
Every point of contact between your business and a customer moves the sale forward or kills it. Charisco International qualifies your prospects, then hands them to your sales team live — warm, exclusive and ready to buy.
Hot transfer pipeline
Live
Dial
Targeted outbound to your defined audience
Qualify
Compliance-checked against your buying criteria
Confirm intent
Interest verified on the call, in the moment
Transfer
Connected straight to your sales team
One call → one buyer → one company. Never resold.
Charisco International in numbers
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Years running our tech & infrastructure
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Lower cost — voice BPO
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Lower cost — non-voice BPS
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Markets: AU · USA · UK · UAE
Who we are
Your sales team is only as good as what you feed it.
Feeding is necessary to grow — that is a universal law. To grow sales you need the right feed for your sales team, and Charisco International supplies your business with high-quality leads and prospects globally.
Investment property, insurance, energy, banking, telecoms, retail — whatever your industry, we deliver best-in-class, quality-assured specialist services under one vision.
Built for Australian compliance
Our lead generation service runs Australia-wide, and our outsourcing solutions are designed around Australian regulatory mandates. We understand what your brand is worth, so our agents are trained and retrained to keep complaints at zero.
- Compliance-trained outbound agents
- In-house onboarding and refresher training
- Quality monitoring on every campaign
- Exclusive leads — never resold to a competitor
What we do
Six ways we grow your pipeline
Voice and non-voice services under one roof, priced well below what the same work costs in tier-2 Australian, US and UK cities.
Lead Generation
We find the people already looking for what you sell, qualify them properly, and pass on only the ones worth your sales team’s time.
Explore lead generationHot Transfer
A consumer live on a call, interest confirmed, transferred straight to your sales team. Guaranteed contact, high intent, exclusive to you.
Explore hot transferDigital Marketing
Paid search, paid social, SEO, email and content — run by specialists in each channel and explained in language you can actually act on.
Explore digital marketingWeb / Live Chat
Meet your customers at the moment they have a question. Adding chat to your site lifts both conversion and satisfaction.
Explore live chatCustomer Service
Phone, email and web chat, seven days a week, inside strict quality and compliance guidelines — with real insight reported back to you.
Explore customer serviceCost savings and ROI
Major cost savings across four markets
Charisco International serves clients in Australia, the USA, the UK and the UAE. Voice-based BPO with us is estimated at 45% below tier-2 Australian and US city rates, while non-voice business processing runs around 40% lower than tier-2 Australian and UK cities.
- Performance-based pricing — you pay for qualified outcomes
- Exclusive transfers, never marketed to your competitors
- Technology and infrastructure run by a 17-year team
- Support seven days a week across phone, email and chat
- Campaigns designed around your regulatory obligations
We have a team ready to serve you.
Tell us what a good customer looks like and we will show you how many of them we can reach.