BPO — around 45% lower
Voice-based outsourcing with us is estimated at 45% below the equivalent cost in tier-2 Australian and US cities.
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We make the difference
A niche BPO built around one job: putting better conversations in front of your sales team.
Who is Charisco International?
The right feed for your sales team
As the name says — feeding is necessary to grow. In business, growing sales means feeding your sales team properly, and that is what we supply: high-quality leads and prospects, sourced globally.
Whether you are an investment property company, an insurer, an energy retailer, a bank, a telco or a retailer, we offer best-in-class, quality-assured specialist service solutions under one vision.
Our service is supported by unique technology and by people who set out to exceed customer expectations and grow their client’s business. That approach has made us one of the strongest niche BPOs in our category, and our technology and infrastructure are managed by a team with more than 17 years in the industry.
How we work
- Australia-wide lead generation. Solutions designed around Australian regulatory mandates.
- Brand protection first. Agents are trained regularly to avoid complaints against your name.
- One vision, many channels. Voice, chat and email under a single quality framework.
- Reporting you can use. Real insight into your customer base, not just call volumes.
Cost savings and ROI
Same standard of work. Considerably less spend.
Charisco International offers major cost savings to clients in Australia, the USA, the UK and the UAE.
BPS — around 40% lower
Non-voice business processing costs are estimated at 40% below tier-2 Australian and UK cities.
Our services
What you can hand over to us
Customer Service
Phone, email and web chat, seven days a week, with quality tracking and reporting on the whole customer experience.
Read moreWeb / Live Chat
Answer your customers in real time on your own site and lift conversion at the same moment.
Read moreDigital Marketing
Specialists across paid search, paid social, SEO, email and content — briefed on your business goals, not on vanity metrics.
Read moreLead Generation
Identify and obtain the leads most interested in your business, so you convert a bigger share of what you pay for.
Read moreWant to know more about our services?
Book a short call and we will map your campaign, your compliance needs and your costs.