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Hot transfer

Food is great when it is served hot. So is a lead.

The idea

What is a hot transfer?

A hot transfer is the process of transferring a consumer who is live on a call straight through to your sales team. It is designed to always connect the lead with the right person or business, which lifts both the customer experience and the conversion rate.

If an immediate need is not met, people go elsewhere. Call transfers are how you avoid that cold gap — and hot transfer is where Charisco International is strongest.

For lead sellers, it is a way to deliver leads in the format buyers keep asking for: an inbound call. For advertisers, it is a lead with guaranteed contact, real intent, and exclusivity at the moment the call is transferred.

Why “hot”?

Hot transfers — also called warm transfers — are a more personal type of call transfer. We contact the consumer, confirm their interest in a specific product or service, and only then transfer them to the company that provides it. That personal handover is what makes the experience better than a cold list.

  • Contact made by a trained agent
  • Interest confirmed against your criteria
  • Live handover, no callback lag

The benefits

Why buy hot transfers

Four things a successful call transfer strategy gives your business and your customer.

Exclusivity

One call, one company

A call is transferred to a single company and is never marketed or transferred to a competitor. Your sales team focuses on the lead instead of the race. Stop competing, start selling.

Pricing

Performance-based

Performance-based pricing stops you overpaying for an underperforming service. The more qualified leads we transfer, the more we are compensated — our incentives sit on your side of the table.

Intent

High intent

You interact directly with a hot lead who is interested right now. Every transferred consumer has met an established criteria and shown both willingness and capability to buy, so your team can skip the cold open.

Contact

Guaranteed contact

Online leads need laborious follow-up and some are never reached at all. A transferred consumer is connected immediately to the right person — which cuts buyer indecision and optimises your speed to lead.

Ready to take live transfers?

We will agree the qualifying criteria, the hours and the volume before a single call is made.